We are currently implementing some changes* designed to improve the agent experience with connectUC. These updates will provide greater clarity in managing student applications, making the process more streamlined and transparent for our partners.
*Please note some of these changes do not affect Study Abroad agents as Study Abroad applications go through a different process.聽
For 鈥淎pplication year,鈥 please ensure to select the year when your student will start their study. If you select 2027, for example, this will show all programme options currently available for 2027.
Fill in the student鈥檚 genuine email address, not the agency email address as this will cause an error in the system.
When one or more applications have a status of 鈥淚nfo Required,鈥 a pop-up message will display on the bottom right of the dashboard when you log in to connectUC (recruitment agents only).
This message will remain on the screen until the "Info Required" has been supplied for all applicants.
This pill now displays in the 鈥淪tatus鈥 column (recruitment agents only).
When the chevron is clicked, you will now see 鈥淯pload Required Information.鈥 You can submit the additional documents by clicking on the "info Required" pill or the "Upload Required Information" chevron.
When you select the action "Info Required" or 鈥淯pload Required Information,鈥 you will be directed to the Information Required page where there is a red status pill of 鈥淚nfo Required鈥 next to the document that UC has requested.聽
Once the document has been successfully uploaded the status pill changes to a green 鈥淪upplied鈥 status (recruitment agents only). Note the red "Info Required" pill does not change to green on the dashboard and will remain there until it is assessed by Admission.
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0800 827 748 (within NZ)
+64 3 369 3999
Ext: 92111 (from a campus landline)
Direct dial: 0800 823 637
